Last updated: 1.11.2025
The website www.nivalisresortandspa.com (hereinafter referred to as "the Website") is operated by NIVALIS RESORT S.R.L. (hereinafter: "Nivalis Resort & SPA"), with registered office at Cluj County, Cluj-Napoca City, SANATORIULUI Street, No 23, registration number J2025084037005, Tax ID 52825701.
By accessing and using this Website, you agree to comply with and be bound by these Terms and Conditions of Use. If you do not agree, please do not use this Website.
The Website provides general information about Nivalis Resort & SPA, its accommodation services, facilities, contact details, and booking options.
We reserve the right to modify, update, or remove any part of the Website at any time without prior notice.
All materials on the Website, including but not limited to text, images, logos, design elements, and content, are the property of Nivalis Resort & SPA or its partners and are protected by copyright laws.
You may not reproduce, distribute, modify, or use any of the Website's content for commercial purposes without prior written consent from NIVALIS RESORT S.R.L..
Users agree to use the Website solely for legitimate purposes and in accordance with applicable laws.
It is prohibited to:
Accommodation reservations can be made through the Website, by phone, or via authorized third-party platforms (for example BOOKING, AIRBNB).
To confirm the reservation, full payment of the stay is required.
Payment for the stay can be made using the payment options provided by Nivalis Resort, through the secure platform integrated into the official website.
All prices include VAT unless otherwise stated.
Cancellations can be made free of charge up to 7 days before check-in.
For later cancellations, the cost of the first night's accommodation will be retained.
In the event of a no-show, NIVALIS RESORT & SPA reserves the right to retain the full amount of the reservation.
If you need to modify or cancel your booking, please contact us at admin@nivalisresortandspa.com / +40 754 885 599.
Early check-in or late check-out may be available upon request and subject to availability.
Guests are required to behave respectfully towards staff, other guests, and the property.
Smoking is NOT PERMITTED inside the rooms.
Pets are NOT ALLOWED.
Any damage to the property caused by guests may result in additional repair or replacement costs.
While we strive to ensure the accuracy of all information presented on the Website, Nivalis Resort & SPA does not guarantee that all details are error-free or complete.
We are not responsible for temporary unavailability of the Website due to technical issues beyond our control.
The use of the Website is at your own risk.
Your personal data is collected and processed in accordance with our Privacy Policy.
These Terms and Conditions are governed by the laws of ROMANIA.
Any disputes arising from the use of this Website or from accommodation services will be settled by the competent courts of Cluj County.
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: admin@nivalisresortandspa.com
Phone: +40 754 885 599
Address: Stațiunea Buscat Muntele Bǎișorii 328 M, Cluj 407068, Romania
