Marketing / Newsletter Policy

How we communicate with you

Marketing / Newsletter Policy

Last updated: 1.11.2025


1. Introduction

This Marketing and Newsletter Policy explains how Nivalis Resort & SPA ("we", "our", "us") uses your contact information for promotional and communication purposes.

By subscribing to our newsletter or agreeing to receive promotional messages, you consent to the practices described below.

2. Purpose of Marketing Communications

We may use your name, email address, or phone number to send:

  • Updates about our resort, seasonal offers, and discounts;
  • News about special events or new services;
  • Information related to your previous or upcoming bookings;
  • Invitations to participate in surveys or feedback forms.

We only send marketing messages to individuals who have explicitly consented to receive them.

3. Subscription and Consent

You can subscribe to our newsletter via our website www.nivalisresortandspa.com, during the booking process, or by filling out forms available at our property.

Your subscription is voluntary and requires your explicit consent.

By subscribing, you agree that we may store and use your contact information for marketing purposes in accordance with our Privacy Policy.

4. Unsubscribing

You may withdraw your consent at any time by:

  • Clicking the "Unsubscribe" link included in every newsletter;
  • Contacting us directly at dataprotection@nivalisresortandspa.com.

Once unsubscribed, you will no longer receive marketing communications, though you may still receive essential messages related to existing bookings or administrative matters.

5. Data Processing and Protection

We store your contact details securely and use them only for marketing communications managed by Nivalis Resort & SPA or authorized partners.

We do not sell, rent, or disclose your data to third parties for independent marketing purposes.

All data is processed in compliance with the General Data Protection Regulation (GDPR) and our Privacy Policy.

6. Retention Period

Your data will be kept for marketing purposes until you withdraw your consent.

7. Contact

For any questions or requests related to marketing communications, please contact:

Email: dataprotection@nivalisresortandspa.com
Phone: +40 754 885 599
Address: Stațiunea Buscat Muntele Bǎișorii 328 M, Cluj 407068, Romania